Gaming on m91 is meant to be enjoyable — a bit of cricket betting during PSL season, a round of slots after work, or a live casino session on the weekend. When it stays fun and within your own budget, it is entertainment at its best. This page is here to make sure you have all the tools and information to keep it that way.
Tools Available to Every Player
Gaming That Works For You
Decide in advance exactly how much PKR you are comfortable depositing — per day, per week or per month. Once you set a limit, it takes effect immediately and can only be reduced, not raised, until a cooling-off period has passed.
Set a timer and m91 will nudge you with a reminder when you have been playing for a set period. It is a simple way to stay aware of time and keep gaming as part of your day, not the whole of it.
While you are in a game, periodic on-screen pop-ups show how long you have been playing and how your balance has changed during that session. A quick reality check keeps you grounded and in control.
Need a short break without committing to a full exclusion? A cooling-off period temporarily restricts access to your account for a few days or a couple of weeks while you reset and refocus.
If you want a longer break, self-exclusion deactivates your m91 account for a set period. During that time you cannot log in, deposit or receive any promotional messages. You choose the duration.
Our support team is available around the clock. If you have concerns about your gaming behaviour, want to set a limit or need to request exclusion urgently, contact us and your request will be given priority.
Understanding Responsible Gaming
Responsible gaming means making conscious, informed decisions about how much time and money you spend on the platform. It is about keeping gaming in its proper place — as a leisure activity alongside work, family, studies, cricket matches and everything else in your life.
m91 genuinely cares about the wellbeing of its players. We are not just saying that because it sounds good — our platform is built with tools and information designed to support healthy gaming habits from day one. Whether you are betting on a PSL match, spinning slots or playing live casino, these tools are always available through your account settings.
Responsible gaming is a shared responsibility. The platform provides tools and information; you choose how to use them. Reading this page is already a positive first step.
Most players enjoy m91 without any issues. But for a small number of people, gaming can shift from fun to something more difficult to manage. It helps to know what to watch for — in yourself or someone you know. Common warning signs include:
Recognising one or more of these signs does not automatically mean you have a serious problem — but it is a signal worth paying attention to. The earlier you act, the easier it is to get things back on track.
The single most effective responsible gaming habit is setting a clear budget before you deposit. Think of your gaming budget the same way you would any other leisure expense — a Friday evening out, a cinema ticket, a meal with family. Once that amount is spent, it is spent.
A practical approach for m91 players in Pakistan:
The bars above illustrate how tracking spending against a set budget keeps you in control throughout the month.
Money is not the only resource to manage — time matters just as much. Gaming sessions can stretch without you noticing, especially during an exciting cricket betting run or a live casino streak. Here is how to keep time in check:
If you find that session reminders are not enough on their own, try a cooling-off period through your account settings. It gives you a forced break without permanently closing your account.
All of the following tools are available through your account settings. There are no charges, no waiting periods for activating restrictions and no judgment — these tools exist because we want your experience on m91 to be positive for the long term.
Cap how much PKR you can deposit in a given period. Choose daily, weekly or monthly limits. A reduction applies immediately; an increase requires a waiting period to take effect.
Set a maximum session length. When your time is up, m91 will notify you. You can choose to stop or continue, but you will always know exactly how long you have been playing.
Recurring in-game reminders that show your session duration and net balance change. A straightforward, honest snapshot of where you stand during a session.
Take a break of 1 day, 3 days, 1 week or 2 weeks. Your account is restricted during this time. All active bonuses are paused and no marketing is sent.
Exclude yourself for 1 month, 3 months, 6 months, 1 year or longer. Your account is fully deactivated for the chosen period and cannot be reopened early.
If you want to stop permanently, contact support to close your account. Any remaining balance will be returned via your registered payment method before closure.
m91 is for adults aged 18 and above only. We take underage access seriously. If you share a device with family members — including younger siblings or children — please take steps to prevent them from accessing your account:
If you suspect that a minor has registered on m91 or has accessed your account, contact our support team immediately. The account will be reviewed and closed, and any associated data handled appropriately.
Take a moment to honestly answer these questions. If you say "yes" to two or more, it is a good idea to use one of m91's responsible gaming tools or speak to someone you trust.
Two or more "yes" answers suggest it may be time to set limits or take a break. You can do this directly through your m91 account settings or by contacting support.
If you are concerned about your own gaming or that of someone close to you, please reach out. Our support team is available 24 hours a day, 7 days a week. You can request any responsible gaming tool — deposit limit, cooling-off, self-exclusion or account closure — and it will be applied without delay.
Email our team at [email protected] and include "Responsible Gaming" in the subject line. For urgent requests such as immediate self-exclusion, mention it clearly and our team will prioritise your case.
Speaking to someone you trust — a friend, a family member, a colleague — can also make a real difference. You do not have to deal with this alone, and asking for help is a sign of strength, not weakness.
Deposits via JazzCash, Easypaisa, Raast and bank transfer in PKR. Set your deposit limit to match your entertainment budget before your first top-up.
Responsible Gaming — Common Questions
Ready to Play the Right Way?
Join m91 today and set your deposit limit before your very first top-up. Cricket, PSL betting, casino games, slots and bingo — all for entertainment, all in PKR, all with full responsible gaming tools built in. Adults 18+ only.